Shipping and return policies for Lucidflow
- Shipping Info
Goods shall be delivered by a carrier of Lucidflow's choosing. Consignment will be at cost of the customer and is being stated on the invoice. We do our best to dispatch goods within 3 working days but sometimes it can take up to several days. Please wait 14 days to report to Lucidflow.
- Return Policy
Goods that are faulty or do not fit must be returned to Lucidflow, PostNr. 857375101, Packstation 206, 10967 Berlin within 14 working days of the item being received by the customer.
If you want to return an item for exchange or refund at no fault of Lucidflow - please return to the address above confirming why. As no fault lies with Lucidflow, shipping costs to re-send the exchange will be charged (amount dependant on location & weight of product).
Got questions? Don't hesitate to contact us at firstname.lastname@example.org